Virtual Orientation FAQs

Updated 10/29/20

In response to current restrictions in place for COVID-19, all New Student Orientation sessions for the spring 2021 semester will be in a virtual format.

We have developed a FAQ page for the virtual orientation program below to assist you with questions. 

We are here to assist you remotely. If you have questions about orientation, we encourage you to email us at or You can also reach us by phone (940) 565-4198 Monday - Friday from 8am-5pm.

Browse our list of Frequently Asked Questions regarding your virtual orientation by selecting a question.

Orientation Details

  • How do I register for orientation?

    Registration for orientation is available through the MyUNT portal at Click Advising & Orientation and then Register for Orientation. As orientation sessions reach capacity, they are removed from the site and no longer available for registration. 

    If you need to change your orientation date, we can assist you remotely. Email us at or with your student ID number and the date you wish to change to. As long as the session you wish to change to has not reached registration capacity, we will change your orientation session.

  • What is my orientation date?
    Spring 2021

    Your orientation is scheduled over the course of a week to allow you time to complete all requirements. You do not have to log in for orientation each day during your scheduled session. But, you do need to complete all orientation requirements within the week.

    Summer/Fall 2021

    At this time, we are planning to offer both in-person and virtual Freshman and Transfer Orientation experiences for Summer/Fall 2021. Please note that this could change due to the evolving nature of COVID-19 and its impacts.

  • Why are we staying in specific dates for the virtual orientation?

    Maintaining original orientation dates allows us the ability to set-up virtual communities for you to connect with your peers, faculty, and staff at UNT. This also helps us manage our processes to assist you with your new student orientation. 

  • Is there a specific time the virtual orientations will be accessible to me?

    Yes. You will receive an email to your UNT email with information on how to access the virtual orientation. You will receive this email the week of your scheduled orientation session. 

  • Can I still come to campus?

    UNT is currently serving students and guests remotely and on-campus. View our updated hours of operation on our About Us page.

  • Cost & Payment Options

  • When do I pay for orientation?

    You must provide payment with your reservation to secure a spot in an orientation session. Payment can be made online through your portal or in the Orientation and Transition Programs office (Union 377). Your space will not be reserved until payment is received.

  • What does my orientation fee cover?

    Your fee is used for program implementation and staffing, orientation publications, meals, and facilities used during orientation. The fee also provides year-round orientation programming for all new students.

  • What if I cannot pay for my orientation?

    Financial constraints will not prohibit you from attending orientation. Students who have applied for financial aid can elect to have their full orientation fee deferred to their student account. To receive a fee deferment for your full orientation fee, complete the form below.

    Fee Deferment Request Form

  • Is there a cost difference for the virtual orientation?

    Yes. We have reduced our orientation fee for the virtual orientation experience. We know that during this time of uncertainty finances are a great concern. While making the decision to move our programs online, we evaluated our program budget and reviewed the fees that students pay for orientation. 

    Spring 2021

    The 2021 Spring Orientation fee is $45. Payment arrangements for the full orientation fee must be made at the time of registering for the session to secure your spot.

    Summer/Fall 2021
    Freshman Orientation Fee (in-person sessions)  $180 - you will be charged $105 when you sign up for orientation and an additional $75 after your orientation
    Virtual Freshman Orientation Fee $105
    Transfer Orientation Fee (in-person sessions)  $63 - you will be charged $45 when you sign up for orientation and an additional $18 after your orientation
    Virtual Transfer Orientation Fee $45
  • If I paid and registered for orientation but decide not to attend UNT, can I cancel my orientation?

    A student can cancel their orientation registration at least 5 business days prior to their scheduled orientation date and receive a full refund. To cancel your orientation registration and/or request a refund in advance, please visit our How to Register page.

    If you missed your orientation date or need to reschedule, please email us at or with your student ID number and the date you would like to reschedule to. Please refer to the Freshman Orientation page or Transfer Orientation page to see the remaining sessions.

  • Academic Advising and Course Registration

  • When will I meet with my advisor?

    Students will have a virtual academic advising session during their orientation date. Details of signing up for a specific time will be provided in the confirmation email you will receive the week leading up to your scheduled orientation session.

  • What should I do if I want to change my major?

    The confirmation email you receive prior to your orientation session will have a survey for you to complete, asking you to confirm your major. It is common for students to apply to the university intending to major in something and then change their minds prior to or during orientation. The major confirmation survey will help us share information with the colleges and schools to prepare for your academic advising session. 

    Please note, you must be auditioned and accepted into the College of Music before changing your major to Music. 

  • Family & Guest Orientation

  • What will the virtual orientation be like for family members and guests?
    Spring 2021

    Join the Parent Programs team during our New Parent and Family Question & Answer Sessions. These sessions are hosted on various Wednesdays at 4:00 p.m. CST via Zoom. To see available sessions, visit our Family and Guest Orientation webpage.

    Parents and family members will have access to the UNT Parent Programs course from November 13, 2020 through March 1, 2021, which will serve as the Parent and Family Virtual Orientation. 

    In addition, if parents or guests wish to receive a packet of orientation materials, they can pay to have these items mailed to them. This packet includes a Parent Handbook, Seasons of Adjustment Family Calendar, UNT orientation canvas bag, pen, UNT t-shirt, and UNT parent decal.