Virtual Orientation FAQs

Updated 6/26/20

In response to current restrictions in place for COVID-19, all Freshman and Transfer Orientation sessions (for the summer and fall 2020 semesters) will be in a virtual format.

We have developed a FAQ page for the virtual orientation program (link) to assist you with questions. 

We are here to assist you remotely. If you have questions about orientation, we encourage you to email us at You can also reach us by phone (940-565-4198) Monday - Friday from 8am-5pm.

Browse our list of Frequently Asked Questions regarding your virtual orientation or jump to a section by selecting a category/question.

Orientation Details

How do I register for orientation?

Registration for orientation is available through the MyUNT portal at Click Advising & Orientation and then Register for Orientation. As orientation sessions reach capacity, they are removed from the site and no longer available for registration. 

If you need to change your orientation date, we can assist you remotely. Email us at or with your student ID number and the date you wish to change to. As long as the session you with to change to has not reached registration capacity, we will change your orientation session.

What is my orientation date?
Spring 2021

Your orientation is scheduled over the course of a week to allow you time to complete all requirements. You do not have to log in for orientation each day during your scheduled session. But, you do need to complete all orientation requirements within the week.

For more information on the spring orientation process, click here.

Fall 8W2

Orientation for Fall 8W2 consists of a welcome session with opportunities to learn about students services, a supplemental online orientation course, and academic advising. Your orientation will take place between Friday, October 9 - Wednesday, October 14, 2020. For more information on the orientation process, click here.

Fall 2020

Your orientation date is the same date as your originally scheduled in-person orientation session. 

For freshman students, your virtual orientation will take place over the course of your 3-day orientation session with live components each day. You will receive an itinerary with links to all of your meetings the day before your scheduled orientation session. 

For transfer students, your virtual orientation will take place the morning of your scheduled orientation session. You will have access to an online orientation course and receive instructions on your academic advising session 5-days prior to your scheduled orientation day.

Why are we staying in specific dates for the virtual orientation?

Maintaining original orientation dates allows us the ability to set-up virtual communities for you to connect with your peers, faculty and staff at UNT. In addition, this also helps us manage our processes to assist you with your new student orientation. 

Is there a specific time the virtual orientations will be accessible to me?

Yes. You will receive an email to your UNT email with information on how to access the virtual orientation. You will receive this email the week of your scheduled orientation session. 

Why did I get a confirmation card for an in-person orientation if the experience moved online?

Orientation confirmation cards began mailing before the decision was made to move the orientation experience to a virtual format. Your orientation date is still the same but we have moved all Transfer Orientations online and all Freshman Orientation sessions online.

Can I still come to campus?

UNT is currently serving students and guests remotely and on-campus. You can visit our office during regular business hours (M-F, 8-5).

Cost & Payment Options

When do I pay for orientation?

You must provide payment with your reservation in order to secure a spot in an orientation session. Payment can be made online through your portal or in the Orientation and Transition Programs office (Union 377). Your space will not be reserved until payment is received.

What does my orientation fee cover?

Your fee is used for program implementation and staffing, orientation publications, meals, and facilities used during orientation. The fee also provides year-round orientation programming for all new students.

What if I cannot pay for my orientation?

Financial constraints will not prohibit you from attending orientation. Students who have applied for financial aid can elect to have their full orientation fee deferred to their student account. To receive a fee deferment for your full orientation fee, complete the form below. 

Fee Deferment Request Form

Is there a cost difference for the virtual orientation?

Yes. We have reduced our orientation fee for the virtual orientation experience. We know that during this time of uncertainty finances are a great concern. While making the decision to move our programs online, we evaluated our program budget and reviewed the fees that students pay for orientation. 

Spring 2021

The 2021 Spring Orientation fee is $45. Payment arrangements for the full orientation fee must be made at the time of registering for the session to secure your spot.

Fall 2020

The Freshman Orientation fee is reduced to $105. Students are only required to pay $50 at the time of registering for orientation. The additional $55 fee will be added to your student account to pay at the start of the semester.

The Transfer/Summer Orientation fee is reduced to $45. Students are only required to pay $15 at the time of registering for orientation. The additional $30 fee will be added to your student account to pay at the start of the semester.

How will I get my partial refund for orientation?
Fall 2020 only

If you paid $150 for Freshman Orientation or $63 for Transfer Orientation, we will refund you the difference in the cost of your orientation. Freshman who paid the original fee will receive a $45 refund, and transfers who paid the original fee will receive an $18 refund. This refund will be automatic. No action is needed by you. Please allow us time to process these refunds. In early May we will contact all students registered for orientation about their partial refund. 

A student can cancel their orientation registration at least 5 business days prior to their scheduled orientation date and receive a full refund. To cancel your orientation registration, please complete the event cancellation request form below.

Orientation Cancellation Request Form

After the orientation date has passed, all orientation fees are non-refundable, including Parent Orientation fees. If you feel you have an extenuating circumstance, please complete the refund request form below. The decision to attend another college or university is NOT an extenuating circumstance.

Orientation Refund Request Form

If you missed your orientation date or need to reschedule, please email us at or with your student ID number and the date you would like to reschedule to.

Academic Advising and Course Registration

When will I meet with my advisor?

Students will have a virtual academic advising session during their orientation date. Details of signing up for a specific time will be provided in the confirmation email you will receive the week leading up to your scheduled orientation session. 

What should I do if I want to change my major?

The confirmation email you receive prior to your orientation session will have a survey for you to complete, asking you to confirm your major. It is common for students to apply to the university intending to major is something and then change their mind prior to or during orientation. The major confirmation survey will help us share information with the colleges and schools to prepare for your academic advising session. 

Please note, you must be auditioned and accepted into the College of Music before changing your major to Music. 

Parent Orientation

What will the virtual orientation be like for family members and guests?
Spring 2021

Join the Parent Programs team during our New Parent and Family Question & Answer Sessions. These sessions are hosted on various Wednesdays at 4:00 p.m. CST via Zoom. To see available sessions, click here (link).

Fall 2020

Parents and family members will have access to the UNT Parent Programs course from June 1 to October 19 which will serve as the Parent and Family Virtual Orientation. 

In addition, if parents or guests wish to receive a packet of orientation materials, they can pay to have these items mailed to them. This packet includes a Parent Handbook, Seasons of Adjustment Family Calendar, UNT orientation canvas bag, pen, UNT t-shirt, and UNT parent decal. 


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