Making an Initial Appointment.

 

Please evaluate which service best fits your needs through one of the four levels below if you are in need of a consultation. We understand your situation is unique, cannot be fully described, and that a feeling of emergency or crisis is defined by you. In our effort to best serve each student, we will respond according to your description of your consultation need. When you call for your consultation appointment you will be asked to indicate the level of appointment you are seeking. If these consultations do not apply, please take a look at our other services provided here

Contact CTS by calling (940-565-2741)

Our walk-in crisis hours are 9am-4pm, Monday-Friday. If you are experiencing a crisis or urgent situation after 4pm, please call 940-565-2741 and press option 1 to speak with a crisis counselor. In case of a life-threatening emergency, call 911.

At this point in the semester, we are experiencing a high volume of students requesting services and have a limited number of available individual appointments. If you are in need of counseling, please contact us for an Solution Focused Session. During this appointment, you will meet with a clinician who will work to assist you with your concerns and discuss options for self-help and community referrals.


Please fill out paperwork 30 minutes prior to your scheduled appointment time to complete the necessary paperwork.

 Please note, we are unable to provide any mandated services, other than those mandated by the Dean of Students.

  • Peer Support: Togetherall

     

  • Level 1 - Emergency Consultations

    This level is for students experiencing a crisis and in need of an immediate consultation with a clinician.
    Examples include:

    • I am concerned about my ability to keep myself safe.
    • I have a current plan to attempt suicide.
    • I have taken recent steps to end my life.
    • I may physically hurt someone else.
    • I have a strong desire to harm someone else.
    • I have been referred by the Dean of Students because I or they are concerned about my ability to keep myself safe.
    • I have recently been physically or sexually assaulted.
    • I am hearing voices or seeing things other people do not.
    • I have recently witnessed/experienced a traumatic event recently.
  • Level 2 - Urgent Consultations

    This level is for students experiencing significant distress or psychological difficulties in need of an urgent consultation with a clinician.
    Examples include:

    • Someone close has recently received a serious diagnosis or died.
    • I have recently been discharged from a psychiatric hospital and need help finding follow-up care in the community.
    • I have been referred by the Dean of Student to help me find follow-up care in the community.
  • Level 3 - Initial Consultations
  • This is the most common level of need for students seeking counseling center services.

    At this point in the semester, we are experiencing a high volume of students requesting services and have a limited number of available individual appointments. If you are in need of counseling, please contact us for an Solution Focused Session. During this appointment, you will meet with a clinician who will work to assist you with your concerns and discuss options for self-help and community referrals.

    Upon arrival, you will provide basic information and meet with a clinician for approximately 45 minutes to decide how CTS can best meet your needs. Various services may be recommended and scheduled including brief individual, group, or couples counseling, or workshops. Or you may be referred to an appropriate campus or community resource.

    Common concerns bringing students to an ICON include, but are not limited to:

    • I am experiencing anxiety and/or stress.
    • I feel depressed and/or have low mood/energy.
    • I am concerned about my alcohol and/or drug use.
    • I am having difficulty adjusting to a recent change.
    • I am having a relationship(s) problems.
    • I am unsure about something significant in my future.
    • I need to make a major decision and need feedback.
    • I am dealing with a sudden loss. 
  • Level 4 - Single Session Consultations

    If you are unsure about your need for or are not interested at this time in on-going counseling at CTS, but want assistance for the following reasons please indicate the reason for the appointment when you call:

    • I have a specific emotional concern or question that can probably be resolved in a single appointment.
    • I need to make a major decision in the next 2-3 days.
    • I am concerned about someone else (a friend, roommate, etc.).
    • I am seeking a referral for medication or counseling elsewhere.
    Level 5 - Case Management
    • I am requesting referrals in the community (counseling, medical care, financial assistance, etc.)
    • I am seeking a referral for medication or counseling elsewhere.

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