Commercial Insurance

At this time, the Student Health and Wellness Center (SHWC) accepts United Healthcare Student Resources, the University-endorsed student insurance policy, as well as Multiplan and Blue Cross Blue Shield PPO plans.  If we don't file to your plan, you may ask for an itemized receipt at check-out to file for reimbursement with your insurance company based on your current policy.

Entering Insurance Information into Patient Portal

We are asking UNT students with commercial insurance plans to enter their insurance information into our patient portal at myOSH.unt.edu.  Please follow these directions to upload your information. Even if we are not currently accepting your insurance plan, we still encourage you to enter your information to help us determine other plans and carriers we might contract with in the future.  If you need assistance with uploading your information to the patient portal or have any insurance questions, please contact (940) 369-5446 or email SHWCInsurance@unt.edu.

Reasons for Filing Commercial Insurance

  • Students and parents have repeatedly requested that the SHWC file to other insurance policies beyond the University-endorsed student health insurance plan.
  • In order to meet the demands of our growing student body, the SHWC must expand and improve facilities and services; however, we do not want to burden students who do not use our services by increasing student fees to cover the costs.
  • The SHWC's current funding model does not allow for the sustainability of current programs and services or future expansion.

Insurance Plans We Currently Accept

  • United Healthcare Student Resources (UHCSR)
  • Multiplan (all PPO plans)
  • Blue Cross Blue Shield (BCBS) PPO & EPO plans
  • Aetna [contract pending]
  • Cigna [contract pending]
  • United Healthcare (UHC) [contract pending]

Office Visit Charges for Clinical Appointments

All visits with a provider will have an office visit charge or copay. Many insurance plans will cover an annual physical or gynecological exam (usually referred to as a well visit), routine in-house laboratory testing, and x-rays. Patients should refer to their insurance plan benefits for specific coverage and patient costs for these and other services. If you are unsure of your insurance coverage or need additional help, please contact the SHWC Insurance Department at (940) 369-5446.

Other Insurance Considerations

Some insurance plans may require lab testing to be sent out to a specific reference lab.  This may result in additional charges sent directly to the patient from the outside laboratory.

We do not plan to file certain in-house specialty services during the insurance rollout.  Some services, including psychiatric, dietitian, massage therapy, and travel medicine consultations are not covered by most medical insurance plans.  Discounted laboratory programs, including monthly lab specials and walk-in STD testing, are not covered by insurance plans and patients must pay the cash price. 

Frequently Asked Questions

I don't have health insurance. Can I still be seen at the Student Health and Wellness Center?

Yes! Students who do not have insurance or those who have out-of-network insurance coverage will be offered discounted prices in order to keep their healthcare costs affordable.  Students with urgent medical needs who cannot pay will not be refused treatment.

What will I be charged for my visit?

If we accept your insurance, the cost will be determined by your specific plan benefits. If you do not have insurance or we do not accept your plan, your charge for an office visit will be discounted to $20 when you pay at the time of service. There will be charges for any lab tests or additional services, such as wart removal, removal of an ingrown toenail, or x-rays. If you have questions about fees for specific services or have any concerns about your ability to pay for your visit, please call the SHWC at (940) 369-5446.

What does the medical services fee cover?

The Medical Services Fee is collected from each enrolled student to assist in the operation, maintenance, improvement, and to equip the Student Health and Wellness Center.  This fee also provides exclusive access to free services and programs, such as Triage Nurse consultations, flu shots, Condom Club, and health education programming throughout the year. For more details please click here.

Who can I talk to about payment options?

You can call (940) 369-5446, e-mail SHWCInsurance@unt.edu, or stop by the 2nd floor payment window of Chestnut Hall.