Commercial Insurance

At this time, the Student Health and Wellness Center (SHWC) accepts United Healthcare Student Resources, the University-endorsed student insurance policy, as well as Multiplan, Blue Cross Blue Shield, PHCS, United Healthcare, and Cigna PPO/EPO plans.  If we're not currently in-network with your plan, you may ask for an itemized receipt at check-out to file for reimbursement with your insurance company based on your current policy.

Entering Insurance Information into Patient Portal

We are asking UNT students with commercial insurance plans to enter their insurance information into our patient portal at  Please follow these directions to upload your information. Even if we are not currently accepting your insurance plan, we still encourage you to enter your information to help us determine other plans and carriers we might contract with in the future.  If you need assistance with uploading your information to the patient portal or have any insurance questions, please contact (940) 369-5446 or email

Insurance plans we currently accept:

  • United Healthcare Student Resources (UHCSR)
  • Multiplan PPO
  • Blue Cross Blue Shield (BCBS) PPO/EPO and Federal PPO
  • Cigna PPO and Open Access
  • United Healthcare (UHC) PPO

Office Visit Charges for Medical Appointments

All visits with a provider will have an office visit charge or copay. Many insurance plans will cover an annual physical or gynecological exam (usually referred to as a well visit), routine in-house laboratory testing, and x-rays. Patients should refer to their insurance plan benefits for specific coverage and patient costs for these and other services. If you are unsure of your insurance coverage or need additional help, please contact the SHWC Insurance Department at (940) 369-5446.

Other Insurance Considerations

Some insurance plans may require lab testing to be sent out to a specific reference lab.  This may result in additional charges sent directly to the patient from the outside laboratory.

Some services, including psychiatric, dietitian, massage therapy, and travel medicine consultations are not covered by most medical insurance plans.  Discounted in-house programs, including monthly lab specials and walk-in STD testing, are not covered by insurance plans; therefore, patients must pay at the time of service. 

Frequently Asked Questions

I don't have health insurance. Can I still be seen at the Student Health and Wellness Center?

Yes! Students who do not have insurance or those who have out-of-network insurance coverage may qualify for discounted pricing.  Students with urgent medical needs who cannot pay will not be refused treatment.

What will I be charged for my visit?

If we accept your insurance, the cost will be determined by your specific plan benefits. If you do not have insurance or we do not accept your plan, your charge for an office visit will be discounted to $20 when you pay at the time of service. There may be charges for any lab tests or additional services, such as wart removal, removal of an ingrown toenail, or x-rays, depending on your insurance coverage and policy benefit. If you have questions about fees for specific services or have any concerns about your ability to pay for your visit, please call the SHWC at (940) 369-5446.

What does the medical services fee cover?

The Medical Services Fee is collected from each enrolled student to assist in the operation, maintenance, improvement, and to equip the Student Health and Wellness Center.  This fee also provides exclusive access to our free services and programs, such as Triage Nurse consultations, flu shots, Condom Club, and health education programming throughout the year. For more details please see our Pricing page.

Who can I talk to about payment options?

You can call (940) 369-5446, e-mail, or stop by the 2nd-floor payment window of Chestnut Hall.