If you have an emergency, call 911. The SHWC is NOT an Emergency Room. By calling 911, first responders will provide you with the most prompt response to an emergency, on or off campus.
To make an appointment
What Do I Need When I Come to the Student Health and Wellness Center?
- UNT ID card
- Insurance ID card
- Form of payment
Provider visits are by appointment only. Include any necessary accommodations for your visit when setting up your appointment.
Additional charges may be incurred during your visit.
If an appointment is not available with a provider, students are welcome to speak with a licensed nurse for consultation and advice. Consultations are available Monday through Thursday from 8:00 am to 5 pm, and Friday from 9:30 am to 5 pm.
Appointment times are reserved for the problems or injuries for which you have originally set the appointment. As a courtesy to all our patients, any additional concerns will need to be addressed at a separate appointment.
When the SHWC is closed, students enrolled in the university-endorsed student insurance plan can use the 24-hour telehealth line at 855-355-7998 for free medical advice. Students enrolled in other health insurance plans should consult the back of their insurance card for medical advice options. All students may call Parkland’s Nurse Call Line at 214-266-8777 free of charge 24/7.
Student Interview Requests
If you are interested in interviewing the SHWC, fill out the following form: https://studentaffairs.unt.edu/forms/shwc-interview-request
- Telehealth (Digital) Appointments
- Canceling or Rescheduling an appointment
- Meadows Center for Health Resources
Telemedicine (Digital) Appointments
The Student Health and Wellness Center offers several virtual services for students who are learning remotely or would prefer to receive services from the comfort of their own home.
The Student Health and Wellness Center clinic offers telemedicine appointments for the following services:
- Primary Care Visits
- Examples include:
- Birth control consultations
- Coughs and colds
- Medication refills
- Minor injuries or wounds
- Rashes/skin conditions
- Examples include:
- Specialty Services Visits
Telemedicine will be used for appointments without lab testing and at the providers' discretion. A provider may determine that a telemedicine appointment is inappropriate for the patient's situation and request the patient instead come to the clinic or seek outside medical treatment if not near Denton, Texas. Also, due to legal restrictions, telemedicine appointments can only be utilized by students in the state of Texas at the time of the appointment.
Cost of Telemedicine Appointments
Telemedicine appointments may have an office visit charge or copay, depending on insurance benefits. Any office visit charge or copay should be paid before the virtual visit. To ensure proper billing, update your health insurance information on the Insurance tab of the patient portal.
Canceling or Rescheduling an appointment
To cancel your medical appointment by phone, students should call 940-565-2793 or go online to myosh.unt.edu. To reschedule your medical appointment, please call 940-565-2793 and speak to an appointment scheduler.
To cancel or reschedule your massage therapy or student interview appointment by phone, students and UNT employees should call 940-565-2787.
As a courtesy to other students who may need to be seen, please try to cancel or reschedule your appointment as soon as possible. Patients who do not cancel or reschedule at least one (1) hour before their scheduled appointment time will be charged a No Show Fee.
Meadows Center for Health Resources
For Condom Club, wellness consultations, and massage therapy appointments please call 940-565-2787 or email email@example.com. Massage appointments can also be made online through our patient portal at myosh.unt.edu.
Scheduling Virtual Wellness Consultation
Students can schedule a virtual wellness consultation by one of the following methods:
- Email firstname.lastname@example.org with name, ID number, consultation topic and available days and times
- Call (940) 565-2787 tel:(940) 565-2787
Cost of Virtual Health Education Services
The virtual services of the Meadows Center for Health Resources are paid for through the Student Medical Services fee, so there are no additional costs for students to participate in these services.