Students’ lives have become increasingly challenging. The role of Intervention Services is to provide wraparound, one-stop care and support.

The Dean of Students (DOS) office is dedicated to serving University of North Texas students, yet many may not be fully aware of the diverse range of programs and services available to them. The newly established role – Director of Intervention Services – brings together four key programs to help students be successful during their academic career.

Withdrawal Intervention, Seeking Options and Solutions (SOS), Survivor Advocacy, and the CARE Team come together under the new position to ensure holistic support for UNT students by providing the following types of support:

  • Withdrawal Intervention – When a student initiates a withdrawal, they meet with a team member to talk about all of their options in an effort to mitigate possible negative impacts that could prevent a student from returning to UNT.
  • Seeking Options and Solutions or S.O.S. team – Staff assist students and their families in navigating diverse concerns (financial difficulty, health/illness, family death, or other issues impacting a student’s ability to be academically successful) as well as identifying resources for personal, academic, and social challenges.
  • Survivor Advocate – Survivor advocacy is available to help students struggling due to experiences of partner and domestic violence, sexual assault, stalking, trauma and/or harassment, even if it occurred before UNT. Staff can discuss reporting options, arrange for housing and academic accommodations, schedule appointments, and connect students to a variety of available resources.
  • The CARE Team – Composed of a network of professionals, the CARE Team is committed to a caring program of identification, intervention, and response in order to support students, staff, and faculty, and provide our community with the greatest level of safety.

“Part of our role is to understand the uniqueness of a student’s situation, so that our team can provide the appropriate level of support and resources to best meet their individual needs,” said Jessica Hogue, the inaugural director of intervention services.  “Students’ lives have become increasingly challenging in today’s world, and the role of Intervention Services is to provide wraparound, one-stop care and support.”

The Director of Intervention Services coordinates and manages the response across different student issues, provides direct supervision of the Intervention Services team and partners with the interdisciplinary CARE Team. Within this role, Hogue also collaborates across student affairs programs and with various campus departments to ensure students' needs are addressed.

Since the start of the semester, the Intervention Services team has had contact with over 4,500 students to-date, many times with multiple touchpoints for each individual student.

“The Intervention Services team meets regularly to review referrals. Cases that rise to a higher level and may need a more coordinated approach are discussed in weekly meetings with the Interdisciplinary CARE Team,” she explained.

The Dean of Students office is part of the Division of Student Affairs and is located in the University Union, Suite 409.