University of North Texas 
Counseling and Testing Services
Counseling and Testing Services (CTS) provides comprehensive psychological services
to all UNT students. CTS consists of two inter-related parts: Counseling Services
and Professional & Academic Testing. We invite you to explore our programs and services
and let us know how we can help you.
SERVICES WE OFFER
Crisis Counseling
Crisis counselors are available 24/7 via phone at 940-565-2741 and press 1. Students
can also walk-in on campus from 8am to 5 pm, Monday through Friday to speak to a counselor
in person.
Group Counseling
CTS groups and workshops offer a wide range of topics like grief, coping skills, art,
music, social anxiety, crocheting, mindfulness, student life, academics, and time
management.
Individual Therapy
Common concerns addressed in counseling include stress/anxiety, low self-esteem, body
image concerns, identity development, relationship challenges, depression, academic
performance, and substance use.
Vocational Counseling
While choosing a career is an ongoing and complicated process, it can be made much
more manageable with...
Outreach Programming
CTS can provide a wide range of programming (e.g., presentations, trainings) for faculty
and staff, at other...
Exam Testing
The Professional & Academic Testing Center offers test proctoring services to members
of the DFW community.
Why Counseling and Testing Services?
- Caring Staff
- Quick Responses
- Variety of Workshops and Groups
- Included in Student Tuition
- Comfortable Environment
Not sure where to park? You may park in Lot 5 in a Patient Parking spot and we can
validate your parking after your appointment.
*Summer 2025: due to contruction, you may enter Lot 5 via the back entrance of the
lot using Sycamore St.
Upcoming Events
FREQUENTLY ASKED QUESTIONS
How do I schedule a counseling appointment?
It depends on what level of consultation you are seeking. Please see our levels of consultation to find out how to schedule based on what level you are seeking. For level 1, 2, and 5, please call to schedule. For Level 3 and 4, please email to schedule.
Phone: (940)-565-2741 (option 2).
Email: CounselingandTestingServices@unt.edu
Location: Chestnut Hall suite 313
If someone is actively in danger, a danger to themselves or others, 911 should be called, or if safe, they should be taken to the nearest Emergency Room.
What can I expect from the first session? How long are counseling sessions?
The contents and process of the first sessions will depend on what you would like to work on in sessions. The counselor will spend time getting to know you, your needs, your goals, and your history.
Individual counseling appointments are usually 45 minutes in length. Group counseling sessions are usually 60 to 90 minutes in length.
Is counseling confidential?
Counseling is a very personal endeavor, and we respect privacy and confidentiality to the extent that the law allows. If you have any questions about this, please ask. As with all health related services nationally, HIPAA documentation about our policy/procedures and disclosures must now be signed.
How do we contact you?
For counseling services: our office number is 940-565-2741 (press option 2) and our email is CounselingAndTestingServices@unt.edu.
For academic testing services: call 940-369-7617 or email at GatewayTesting@unt.edu.
Do you have therapy animals?
We do not have any therapy animals at this time.
What if I miss my appointment? What if I need to cancel my appointment?
Call the office at 940-565-2741 (press option 2) to be rescheduled. We know unexpected things happen and we are flexible with a first no-show to an appointment. As per our Cancellation/No Show Policy, if you No Show 2 appointments or Reschedule 3 appointments in the same semester, you will need to meet with one of our directors before scheduling another appointment for the remainder of the semester. You may also request referral information.
If you need to cancel your appointment, please call CTS at 940-565-2741 or visit our
office in Chestnut Hall 313. Due to the heavy demand for services, we urgently request you cancel one day (24 hours) in advance of your scheduled appointment
time.
How long does the paperwork take? What does it entail?
Paperwork for your initial appointment can take anywhere between 15 to 30 minutes. Paperwork for all sessions after the initial appointment only takes 4 minutes or less. The initial paperwork will include: general demographic information, a questionnaire,
consent details, what your schedule is like, what brought you to us, and sometimes
will let you choose an appointment then and there.
What testing do you offer?
Our office does not offer testing. The Testing Center at the Gateway center offers academic testing. The Psychology Clinic can offer mental health testing.
Where is the counseling office located?
We are located in suite 313/311, on the 3rd floor of Chestnut Hall. We can also see students via Zoom, at Maple Hall, Discovery Park, and at Frisco.
What are your counseling office's hours?
We are open Monday through Friday from 8:00 am to 5:00 pm. Hours do not differ over the Summer or Winter break. We are closed during holidays
when the University is closed.
How much does counseling cost? Who is eligible for services?
Our services are included in your tuition so there are no extra fees and no insurance needed.
Counseling and Testing Services provides individual and group therapy, workshops, and assistance in obtaining other community and campus resources exclusively to actively enrolled UNT students, as we are funded through the Student Service Fee that is paid by currently enrolled students. You must be enrolled in the current semester at UNT to receive services.
The one exception to this eligibility policy is during summer: you must be enrolled in the current summer semester OR be enrolled in both the prior spring semester and upcoming fall semester. Enrollment will be verified prior to the start of the session.
Where can I park for my counseling appointment?
Lot 5 is next to Chestnut Hall. You may park where it says Patient Parking and we can validate the parking after your appointment. If you have further questions,
please call 940-565-2741 (press option 2).
How do I get my counseling records sent to other offices?
To share any confidential information, a Release of Information (ROI) will need to be signed. Please reach out to us to start that process at 940-565-2741 (press option 2).