It depends on what level of consultation you are seeking. Please see our levels of consultation to find out how to schedule based on what level you are seeking. For level 1, 2, and 5, please call to schedule. For Level 3 and 4, please email to
schedule.
Phone: (940)-565-2741 (option 2).
Email: CounselingandTestingServices@unt.edu
Location: Chestnut Hall suite 313
If someone is actively in danger, a danger to themselves or others, 911 should be
called, or if safe, they should be taken to the nearest Emergency Room.
The contents and process of the first sessions will depend on what you would like to work on in sessions. The counselor will spend time getting to know you, your needs, your goals, and your
history.
Individual counseling appointments are usually 45 minutes in length. Group counseling sessions are usually 60 to 90 minutes in length.
Counseling is a very personal endeavor, and we respect privacy and confidentiality to the extent that the law allows. If you have any questions about this, please ask. As with all health related services
nationally, HIPAA documentation about our policy/procedures and disclosures must now
be signed.
Call the office at 940-565-2741 (press option 2) to be rescheduled. We know unexpected things happen and we are flexible with a first
no-show to an appointment. As per our Cancellation/No Show Policy, if you No Show 2 appointments or Reschedule 3 appointments in the same semester,
you will need to meet with one of our directors before scheduling another appointment
for the remainder of the semester. You may also request referral information.
If you need to cancel your appointment, please call CTS at 940-565-2741 or visit our
office in Chestnut Hall 313. Due to the heavy demand for services, we urgently request you cancel one day (24 hours) in advance of your scheduled appointment
time.
Paperwork for your initial appointment can take anywhere between 15 to 30 minutes. Paperwork for all sessions after the initial appointment only takes 4 minutes or less. The initial paperwork will include: general demographic information, a questionnaire,
consent details, what your schedule is like, what brought you to us, and sometimes
will let you choose an appointment then and there.
Our office does not offer testing. The
Testing Center at the Gateway center offers academic testing. The
Psychology Clinic can offer mental health testing.
We are located in suite 313/311, on the 3rd floor of Chestnut Hall. We can also see students via Zoom, at Maple Hall, Discovery Park, and at Frisco.
We are open Monday through Friday from 8:00 am to 5:00 pm. Hours do not differ over the Summer or Winter break. We are closed during holidays
when the University is closed.
Our services are included in your tuition so there are no extra fees and no insurance needed.
Counseling and Testing Services provides individual and group therapy, workshops,
and assistance in obtaining other community and campus resources exclusively to actively enrolled UNT students, as we are funded through the Student Service Fee that is paid by currently enrolled
students. You must be enrolled in the current semester at UNT to receive services.
The one exception to this eligibility policy is during summer: you must be enrolled
in the current summer semester OR be enrolled in both the prior spring semester and
upcoming fall semester. Enrollment will be verified prior to the start of the session.
Lot 5 is next to Chestnut Hall. You may park where it says Patient Parking and we can validate the parking after your appointment. If you have further questions,
please call 940-565-2741 (press option 2).
To share any confidential information, a Release of Information (ROI) will need to be signed. Please reach out to us to start that process at 940-565-2741 (press option 2).