Welcome to the Eagle Post

UNT has partnered with Canon Solutions America by providing an improved package program through Eagle Post at the University Union. The program modernizes how packages are handled, enhances the efficiency, security, and cost-effectiveness of the mailroom, enhances users' experience, and supports our university’s sustainability efforts.

Located on the first floor of the University Union the Eagle Post provides a curated selection of mail services including Stamps, Postage and Shipping Services.

Hours of Operation
Monday - Thursday:  7:30am - 5:30pm

Friday:  7:30am - 4:00pm

Saturday:  10:00am - 2:00pm

Frequently Asked Questions

What is the process to review mail?

For all deliveries, please mark that the order must be “signed for” and give instructions to "hand it to staff." To receive packages and mail in a timely manner, please use the following address.  A resident’s address should be listed as follows:

Full Name
Eagle Post | Dorm Name
1155 Union Circle
Denton, TX 76203-5017

Tip: If you have a preferred name, please address your mail with ‘Preferred Name / Legal First Name - Last Name’. If you have a common name, make sure to include your middle name if possible.

Comfort Zone is reserved for individuals unable to reach lockers located mid to top of the post. You are welcome to follow this link to fill out a form requesting a Comfort Zone locker.

*Students can request for their packages to be located in the Comfort Zone (between 18” and 44”).

For Faculty/Staff who are renting a mailbox:

Department Name or Individual’s Name
Box# TBD
Eagle Post
1155 Union Circle
Denton, TX 76203-5017

Boxes may be rented for $70 for a year.

How will I get my packages?

Most packages will be in the Smart Locker. If it is too big or too heavy, it will be behind the counter. If your email says it is behind the counter, please come with a photo ID ready.

EAGLE POST now offers “smart” lockers for package pick-up.

  • Students will receive an email notification when their package is delivered with access information.
  • Students will visit smart lockers at the Eagle Post at the University Union for pickup.
  • Packages not picked up within 10 business days will be returned to the sender.

Package retrieval in three easy steps:

  1. Receives notification of delivery via email.
  2. Go to the locker location identified in the notification (Eagle 1, 2 or 3) and enter the provided PIN code.
  3. Locker door will open for package retrieval.
How will I get my letters?

All letters will come to Eagle Post, and be held at Eagle Post for students to receive. When a letter is received, it is processed into the system, and the student will receive an email in their UNT email account. When this email is received, the student can come to the counter during business hours to pick it up. Students must have a photo ID in order to receive their mail. All mail, including letters, are held for 10 days before being returned to the sender.

10-Day Holding Policy and Expecting Mail?

All letters, packages, and other mail will be held by Eagle Post for 10 business days before being returned to the sender. It is the responsibility of the recipient to collect their mail in a reasonable time frame. Eagle Post is unable to offer any refunds, replacements, or credit for returned items. We do not want to return your mail; please pick it up! If you are expecting to receive an item, please give us a full business day to process all the mail. Waiting for an email is usually the best thing to do if you are expecting an item. The notification will be in your UNT email, and make sure you check your spam folder just in case! If you believe you should have received an item, and it has been more than 24 hours since the expected delivery without notification, please come by the counter during our business hours to have our staff check for any items you may have. During peak mail seasons, it may take longer than 24 hours, but our staff can let you know.

What is the photo ID policy?

For security purposes, a photo identification card is required when picking up mail of any kind. The UNT ID is preferable, but any state-issued identification card is acceptable. If it is in the Smart Locker, you will not need an ID, only your pickup code. If you need to seek the counter for assistance, please have an ID ready.

Why am I not receiving a mailbox assignment for this upcoming year?

Beginning in the 2022 Fall Semester, all USPS white mail is consolidated and distributed at the Eagle Post mail room. All USPS white mail will be sorted, processed, and filed through the mail tracking system and you will receive a notification to your UNT email that you have mail.

Do I need to check with someone else if I have mail?

Usually not: when mail is ready to be picked up, an email will be sent to the UNT email on file for the individual. Please check your spam folder when seeking this email. If it has been more than 24 hours, you may ask the staff at the desk during our business hours and they will be glad to assist you in checking for mail. Please have a photo ID ready when coming to pick up mail. A tracking number is also usually helpful in identifying any packages that you are searching for.

Who can use Eagle Post?

Eagle Post is a paid service that is included in the student housing fees of the dorms. So long as an individual is staying in the dorms, Eagle Post is an included service and they can continue to receive mail with Eagle Post at no charge. When an individual leaves the dorms as a “final move out” (e.g. the end of Spring semester) they will no longer be able to receive packages with Eagle Post, and any future items that come for them will be returned to the sender upon receipt. If the individual wishes to continue receiving mail at the Eagle Post, they have the option to rent with us. For more information on renting, please see “Renting a Mailbox” under our Services listed below.

For additional  questions please see the services listed below AND click the link.


Stamps and Letters

We have a variety of postage and stamp options available for purchase. Please call or check in person for the latest prices. For sending a non-letter, please see our ‘Postage for Boxes’ section.

  • Forever Stamps are sold in Books of 20
  • International/Global Forever Stamps
  • Pre-Stamped #10 Envelopes
Postage for Boxes

Eagle Post has the following options available for shipping. If you already have a label, or are otherwise dropping off, please see our ‘Dropping Off’ section. Eagle Post can sell you a variety of supplies to be used with First Class and Retail shipping rates. Eagle Post also offers the following Flat Rate options through the USPS: 

  • Priority Flat Rate Envelope
  • Priority Flat Rate Padded Envelope
  • Priority Legal Flat Rate Envelope
  • Priority Flat Rate Small Box
  • Priority Flat Rate Medium Box
  • Priority Flat Rate Large Box
  • Express Flat Rate Envelope
  • Express Flat Rate Padded Envelope
  • Express Legal Flat Rate Envelope

If you are looking to send an item outside of the Flat Rate options, the price is determined by the size, weight, distance, and speed of travel. The maximum dimensions for a box we sell you postage for is 22” x 13” x 12” (inches).

Dropping Off

UNT students, faculty, and staff may also drop off prepaid packages and boxes to Eagle Post to be sent out on the next scheduled pick up by each Carrier. This includes UPS, USPS, FedEx Express, FedEx Ground and DHL. We will be glad to tape your box/label for you if it requires taping. If you need to purchase postage, please see our ‘Postage for Boxes’ section. If you need to send a letter, please see our ‘Stamps and Letters’ section.

Renting a Mailbox

For students living in the dorms, the ability to receive mail with Eagle Post is already paid for. For students and staff of UNT who are not in the dorms, they have the ability to rent a digital mailbox for $70 per calendar year. In order to rent a mailbox, the following documentation is required; a valid Driver’s License, the UNT ID number, a working phone number, and an email address. Payment is required up front.

Contact Us

Normal Hours of Operation*†

Monday - Thursday 7:30am - 5:30pm
Friday 7:30am - 4:00pm
Saturday 10:00am-2:00pm

*Hours are open to change depending on time of year and circumstances. Please contact us for the latest information.

†Our register closes 10 minutes before closing to allow adequate time to account for our daily sales.

Phone and Email

Phone: 940.369.8567
Email: eaglepost@unt.edu
What is my address?

Anyone sending letters or packages to students should use the following address format:

Full Name
Eagle Post Residence Hall Name
1155 Union Circle
Denton, TX 76203-5017
Track My Package