University of North Texas 
Clinic Appointments
The SHWC is NOT an Emergency Room.
If you have an emergency, call 911. By calling 911, first responders will provide
you with the most prompt response to an emergency, on or off campus.
Ready to Schedule?
Visit the SHWC Patient Portal or call 940-565-2333.
🧾 What to Bring to Your Appointment
- UNT ID Card
- Insurance ID Card
- Form of Payment (We do not accept American Express)
⚠️ Appointment Policies
- Appointments are reserved for the specific issue you scheduled.
- To respect everyone’s time, additional concerns will need to be addressed in a separate appointment.
- Please mention any required accommodations when scheduling your appointment.
- If you do not see your appointment reason online, please contact the Scheduling Office.
- Important: Effective August 1, 2025, the no-show fee will increase from $10 to $25. To avoid this charge, please cancel or reschedule your appointment at least one hour in advance. For psychatric appointments, a minimum of 24 hours’ notice is required.
Virtual (Telemedicine) Appointments
💻 Virtual Services at SHWC
The Student Health and Wellness Center (SHWC) offers a variety of virtual services for
students who are learning remotely or prefer care from the comfort of home.
🩺 About Telemedicine Appointments
- Telemedicine is available for appointments not requiring lab testing.
- A provider may determine that an in-person visit is more appropriate based on your condition.
- If you're not near Denton, Texas, you may be referred to an outside provider.
- Due to state regulations, telemedicine services are only available to students who are physically located in Texas at the time of their appointment.
🗓️ How to Schedule a Virtual Visit
You can either book online through the portal or call to ask if your visit is
eligible for telemedicine. Not all services qualify, so be sure to confirm during
scheduling.
How to Schedule A Telehealth Appointment Video