What Do I Need When I Come to the Student Health and Wellness Center?
UNT ID card
Insurance ID card
Form of payment
Making an Appointment
Provider visits are available by appointment only. Be sure to mention any required
accommodations when scheduling your appointment. If you’re unable to find your appointment
reason online, please contact the Scheduling office at 940-565-2333. If there are
no available appointments with a provider, students can speak with a licensed nurse
for advice and guidance. Consultations are offered Monday through Thursday from 8:00
am to 5:00 pm, and on Friday from 9:30 am to 5:00 pm.
Appointment times are reserved for the problems or injuries for which you have originally
set the appointment. As a courtesy to all our patients, any additional concerns will
need to be addressed at a separate appointment.
Telemedicine (Digital) Appointments
The SHWC offers several virtual services for students who are learning remotely or
would prefer to receive services from the comfort of their own home. Ask when scheduling
if your appointment is eligible to be a virtual visit.
Telemedicine will be used for appointments without lab testing. A provider may determine
that a telemedicine appointment is inappropriate for the patient's situation and request
the patient instead come to the clinic or seek outside medical treatment if not near
Denton, Texas. Also, due to legal restrictions, telemedicine appointments can only
be utilized by students in the state of Texas at the time of the appointment.
Cost of Telemedicine Appointments
Telemedicine appointments may have an office visit charge or copay, depending on insurance
benefits. Our billing department will contact you after your telehealth appointment.
How to Schedule a Telehealth Appointment
Provided below is a detailed video on how to schedule a telehealth appointment step-by-step.
Canceling or Rescheduling an Appointment
To cancel your medical appointment by phone, students should call 940-565-2793 or go online to myosh.unt.edu. To reschedule your medical appointment, please call 940-565-2793.
To cancel or reschedule your massage therapy or student interview appointment, students
and UNT employees should call 940-565-2787.
As a courtesy to other students who may need to be seen, please try to cancel or reschedule
your appointment as soon as possible. Patients who do not cancel or reschedule within
the stated time before their appointment will be charged a No Show Fee.