Form of Payment (We do not accept American Express)
⚠️ Appointment Policies
Appointments are reserved for the specific issue you scheduled.
To respect everyone’s time, additional concerns will need to be addressed in a separate
appointment.
Please mention any required accommodations when scheduling your appointment.
If you do not see your appointment reason online, please contact the Scheduling Office.
Important: Effective August 1, 2025, the no-show fee will increase from $10 to $25. To avoid
this charge, please cancel or reschedule your appointment at least one hour in advance.
For psychatric appointments, a minimum of 24 hours’ notice is required.
Virtual (Telemedicine) Appointments
💻 Virtual Services at SHWC
The Student Health and Wellness Center (SHWC) offers a variety of virtual services for
students who are learning remotely or prefer care from the comfort of home.
🩺 About Telemedicine Appointments
Telemedicine is available for appointments not requiring lab testing.
A provider may determine that an in-person visit is more appropriate based on your
condition.
If you're not near Denton, Texas, you may be referred to an outside provider.
Due to state regulations, telemedicine services are only available to students who
are physically located in Texas at the time of their appointment.
🗓️ How to Schedule a Virtual Visit
You can either book online through the portal or call to ask if your visit is
eligible for telemedicine. Not all services qualify, so be sure to confirm during
scheduling.