Billing and Insurance

(940) 369-8543

The SHWC is now filing commercial insurance, click the button below for more information and to learn about our patient portal.

Filing Commercial Insurance

See the Pricing page for questions about pricing and paying your bill at the Student Health and Wellness Center.

As an extension of our customer service, the Student Health and Wellness Center (SHWC) clinic files medical insurance claims for the University endorsed student insurance policy underwritten by United Healthcare Student Resources.  

At this time, the SHWC clinic does not file insurance claims for any other commercial carriers or policies.  If you do not have the University endorsed student insurance policy, you may ask for an itemized receipt at check-out to file for reimbursement with your insurance company based on your current policy.

The SHWC pharmacy files to several prescription insurance plans. Details about which prescription insurances are accepted are on the pharmacy page

If you have any questions about insurance, please contact the Billing and Insurance Department at (940) 369-8543.

University-Endorsed Student Health Insurance

Information regarding the University-endorsed student insurance policy for the 2019-2020 academic year, underwritten by United Healthcare Student Resources, can be found online at This plan becomes effective 08/14/19 and will run through 8/13/20.  Students enrolled in the University-endorsed student insurance policy are also covered for virtual counseling services through BetterHelp and telehealth doctor appointments through HealthiestYou.

For help comparing your options, we have created a summary of the policy benefits and costs. Open enrollment for this plan began July 2, 2019. Students interested in the Annual Plan (coverage dates 8/14/19-8/13/2020) or Fall coverage (8/14/19-12/31/19) can enroll July 2, 2019 through September 12, 2019. Students interested in Spring coverage (1/1/2020-5/10/2020) or Spring/Summer coverage (1/1/2020-8/13/2020) can enroll November 30, 2019 through January 30, 2020. Students interested Summer coverage (5/11/20-8/13/2020) or Summer 1 coverage (6/1/2020-8/13/2020) can enroll April 15, 2020 through May 29, 2020. Students interested in Summer 2 coverage (07/06/2020-8/13/2020) can enroll May 3, 2020 through June 19, 2020.

International students may go to the International Student Insurance page for more information on the insurance requirements for international students and the process to waive out of the University endorsed student health insurance plan.

Enrolling in the Student Health Insurance Policy

You can enroll for student insurance at  If you have any questions about enrollment, please call Academic Health Plans at 855-897-2984.

Click here for a guide explaining your health insurance options under the Affordable Care Act.