Billing and Insurance

Billing and Insurance

University-Endorsed Student Health Insurance

The university-endorsed student health insurance plan is administered through United Healthcare Student Resources (UHCSR). It will cover most eligible services provided at the SHWC 100%, after a copay for each office visit, including lab work, x-rays, etc.

Information regarding the UHCSR plan for the current school year can be found online at unt.myahpcare.com/benefits. 

Open enrollment dates, a summary of benefits, and coverage options are listed at unt.myahpcare.com/enrollment.

International students may go to the International Student page for information on specific requirements. 

Voluntary Enrollment in the Student Health Insurance Policy

Non-international students can voluntarily enroll for student insurance at unt.myahpcare.com.  If you have any questions about enrollment, please call Academic Health Plans at 855-897-2984.

Commercial Insurance

At this time, the SHWC accepts PPO/EPO plans through Multiplan, Blue Cross Blue Shield, PHCS, United Healthcare, Aetna, and Cigna.  If we're not currently in-network with your plan, you may ask for an itemized receipt at check-out to file for reimbursement based on your current policy with your insurance company.

Entering Insurance Information into the Patient Portal

We ask UNT students with commercial insurance plans to enter their insurance information into our patient portal at myOSH.unt.edu.  Please follow these directions to upload your information. If you need assistance with uploading your information to the patient portal or have any insurance questions, please contact (940) 369-5446 or email SHWCInsurance@unt.edu.

We Currently Accept:

Office Visit Charges for Medical Appointments

All visits with a provider will have an office visit charge or copay. Many insurance plans will cover an annual physical or gynecological exam (usually referred to as a well visit), routine labs, and x-rays. Patients should refer to their insurance plan benefits for specific coverage and patient costs for these and other services. If you are unsure of your insurance coverage or need additional help, please contact the SHWC Insurance Department at (940) 369-5446.

Other Insurance Considerations

Some insurance plans may require lab testing to be sent out to a specific reference lab.  We will provide your insurance information to the reference lab, and they will bill your insurance. You may receive a separate bill from the Lab.

Most medical insurance plans do not cover specific services like dietitian visits, massage therapy, and travel medicine consultations. Additionally, discounted in-house programs, including monthly lab specials and walk-in STD testing are not covered by insurance; therefore, patients must pay at the time of service.

Frequently Asked Questions

Visit our Frequently Asked Questions page.