Options When the Clinic is Closed

When the SHWC is closed, and you don't know how to treat a medical issue or how severe it could be, you can use a telehealth option for guidance.  UNT students have a few different options, mostly based on their medical insurance.

• Students enrolled in the student insurance plan can use the 24-hour telehealth line at (855) 355-7998 for free medical advice from doctors or other medical providers. 
• Students enrolled in other health insurance plans should consult the back of their insurance card for medical advice options.  These options could be with nurses, doctors, or other medical providers.
• All students, regardless of insurance coverage, may call Parkland's Nurse Call Line at (214) 266-8777 free of charge for nurse consultations 24/7.

If you find yourself in need of in-person medical treatment when we are closed, you can visit 24-hour pharmacies, minor emergency clinics, freestanding Emergency Rooms, or a local hospital of your choice. The facilities listed below are not associated with the SHWC. Please contact each facility for pricing information and to determine if your health insurance is accepted.  If unsure which option is best for your needs, you may use a nurse call line option listed above or call 911 for a medical emergency.

24-hours Pharmacies

• CVS Pharmacy on University Drive: (940) 387-9549
• Walgreen's Pharmacy on University Drive: (940) 384-0240

Minor Emergency Clinics

You should use a minor emergency clinic if your issue is non-life-threatening but cannot wait for the SHWC to reopen.  Please note these facilities will NOT treat concussions/head injuries or perform MRI services or perform surgeries.

• Care Now Rayzor Ranch:  (940) 220-5901
• Minor Emergency of Denton: (940) 382-9898
• Just4KidsDenton: (940) 514-9543

Freestanding Emergency Room (ER)

You should use a freestanding ER if your issue is life-threatening but likely will not require admission to a hospital.

• Surepoint Emergency Center: (940) 218-6712

Area Hospitals

You should use a hospital if your issue is life-threatening and could possibly require admission to a hospital.

• Medical City Denton: (940) 384-3535
• Texas Health Presbyterian Denton Hospital: (940) 898-7000