Patient Rights and Responsibilities

To be treated with dignity and respect.
To have access to interpretation services.
To know the names and professional status of people serving you.
To privacy and to receive a copy of the Notice of Privacy Practice (NPP) reflecting clinic privacy policy.
To confidentiality of your records.
To receive information about your health-related concerns.
To know the effectiveness and/or possible adverse effects of treatment and any available alternatives.
To prompt medical attention with priority given to urgent issues.
To participate in choosing a form of treatment.
To receive education and counseling.
To consent to, or refuse, any care or treatment.
To select your health care provider.
To review your medical records with a clinician and/or request a copy of your records.
To information about services and related costs.
To health care, regardless of your age, race, gender, religion, disability, national origin, or sexual orientation.
To voice grievances regarding your treatment or care.

To seek medical attention for urgent medical conditions promptly.
To be comprehensive about your medical history, including medications taken and allergies or sensitivities.
To ask about your medical treatment if you do not understand.
To follow health advice, medical instructions, and treatment plans.
To acknowledge, in writing, your decision to refuse the recommended treatments.
To report any significant changes in symptoms or failure to improve.
To respect clinic policies, personnel, and other patients.
To turn off pagers, cell phones, and other electronic media devices while in the clinic.
To keep appointments or cancel/reschedule appointments with advance notice.
To call in advance for non-urgent, routine exams.
To provide useful and pertinent feedback about services and policies.
To pay, promptly, any bills you have incurred at the time of service or make suitable financial arrangements.
To arrange transportation home if you are unable to transport yourself.